LIVE VIRTUAL SESSIONS
Advanced
Phone Skills
Master the art of gathering customer information, performing needs analysis, and handling objections through live role play. This course equips you with advanced techniques to enhance their phone communication skills and drive successful customer interactions.
Write your awesome label here.
Upcoming Sessions
-DAY, DATE @ TIME (MST)
Meet the instructor
Eryn Haugen
Half of Eryn’s career has been spent in dealership sales positions, including Salesperson, Internet Director, F&I Manager, and Sales Manager. The second half of her career she has supported Penske dealerships achieve their sales goals while enhancing the customer experience. Eryn is passionate about efficient sales operations management. She specializes in crafting effective communication to help salespeople connect with their clients and influence purchasing decisions.
Patrick Jones - Course author
Copyright © 2025
