LIVE VIRTUAL SESSIONS

Service Advisor: Proactive Service Advising

How to get out of the “reactive” mindset using tools to plan proactively, creating smoother work flow, happier customers, and greater efficiency.
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Upcoming Sessions

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Meet the instructor

Preston Gilbert

Bringing over 10 years’ experience managing & training Fixed Ops departments across the country, Preston now joins Penske Automotive in a grassroots position for the organization. With expertise in Fixed Ops Directing, Service Management, Service Advising, Parts & Inventory Management, Express Service, and Technician Training, his passion lies in teaching others to achieve new heights and build rewarding careers.
Patrick Jones - Course author