Penske Automotive Virtual Academy
Penske Automotive Virtual Academy
Striving for excellence through efficient and effective automotive operations, driven by providing an exceptional experience across our brands to all Penske customers.
Get to know us
Meet Our Instructors
Our team of instructors has more than 50 years combined experience in the automotive industry. We're committed to help each sales/service professional achieve their goals by providing coaching, monitoring progress, and developing essential skills.
Eryn Haugen
INDUSTRY EXPERIENCE: 19 YEARS
Half of Eryn’s career has been spent in dealership sales positions, including Salesperson, Internet Director, F&I Manager, and Sales Manager. The second half of her career she has supported Penske dealerships achieve their sales goals while enhancing the customer experience. Eryn is passionate about efficient sales operations management. She specializes in crafting effective communication to help salespeople connect with their clients and influence purchasing decisions.
Half of Eryn’s career has been spent in dealership sales positions, including Salesperson, Internet Director, F&I Manager, and Sales Manager. The second half of her career she has supported Penske dealerships achieve their sales goals while enhancing the customer experience. Eryn is passionate about efficient sales operations management. She specializes in crafting effective communication to help salespeople connect with their clients and influence purchasing decisions.
Preston Gilbert
INDUSTRY EXPERIENCE: 15 YEARS
Bringing over 10 years’ experience managing & training Fixed Ops departments across the country, Preston now joins Penske Automotive in a grassroots position for the organization. With expertise in Fixed Ops Directing, Service Management, Service Advising, Parts & Inventory Management, Express Service, and Technician Training, his passion lies in teaching others to achieve new heights and build rewarding careers.
Bringing over 10 years’ experience managing & training Fixed Ops departments across the country, Preston now joins Penske Automotive in a grassroots position for the organization. With expertise in Fixed Ops Directing, Service Management, Service Advising, Parts & Inventory Management, Express Service, and Technician Training, his passion lies in teaching others to achieve new heights and build rewarding careers.
Ryan Scheffer
INDUSTRY EXPERIENCE: 19 YEARS
As the epitome of a true loyalist, Ryan has accumulated his automotive tenure solely at Penske. After fulfilling various roles such as Sales Consultant, Internet Director, and Sales Trainer, his focus over the past decade has been on providing global efficiencies and solutions for the Western Region. Leveraging his extensive back-end CRM knowledge, Ryan's passion drives the design and implementation of custom, comprehensive reporting, enabling our dealerships to make fact-based, data-driven business decisions.
As the epitome of a true loyalist, Ryan has accumulated his automotive tenure solely at Penske. After fulfilling various roles such as Sales Consultant, Internet Director, and Sales Trainer, his focus over the past decade has been on providing global efficiencies and solutions for the Western Region. Leveraging his extensive back-end CRM knowledge, Ryan's passion drives the design and implementation of custom, comprehensive reporting, enabling our dealerships to make fact-based, data-driven business decisions.
4,000+
employees educated
Since 2018
Since 2018
800+
VIRTUAL
SESSIONS held
SESSIONS held
14,000+
session
attendees
attendees
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