SERVICE MANAGER - LEVEL 1 CERTIFICATION
Intro to Service Management
How to set up your Service Department for success, find balance in your areas of responsibility, properly measure performance, and manage with excellence.
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Meet the instructor
Preston Gilbert
Bringing over 10 years’ experience managing & training Fixed Ops departments across the country, Preston now joins Penske Automotive in a grassroots position for the organization. With expertise in Fixed Ops Directing, Service Management, Service Advising, Parts & Inventory Management, Express Service, and Technician Training, his passion lies in teaching others to achieve new heights and build rewarding careers.
Patrick Jones - Course author
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