CERTIFICATION COURSES
Sales Manager Certification
Designed to equip experienced sales professionals and newly appointed sales managers with the strategic process and tech skills needed to effectively lead a sales team and drive revenue growth. The curriculum’s emphasis is on using the CRM to optimize sales processes, effectively manage the store’s traffic, and enhance the customer experience.
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Meet the instructor
Eryn Haugen
Half of Eryn’s career has been spent in dealership sales positions, including Salesperson, Internet Director, F&I Manager, and Sales Manager. The second half of her career she has supported Penske dealerships achieve their sales goals while enhancing the customer experience. Eryn is passionate about efficient sales operations management. She specializes in crafting effective communication to help salespeople connect with their clients and influence purchasing decisions.
Patrick Jones - Course author
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