CERTIFICATION COURSES
Annual Business Certification
This business management program is designed to build essential skills and knowledge to effectively use the CRM. The curriculum covers key management disciplines and best practices to streamline your daily follow-up, provide exceptional customer service, and maximize your results.
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Course Outline Coming Soon!
Meet the instructor
Eryn Haugen
Half of Eryn’s career has been spent in dealership sales positions, including Salesperson, Internet Director, F&I Manager, and Sales Manager. The second half of her career she has supported Penske dealerships achieve their sales goals while enhancing the customer experience. Eryn is passionate about efficient sales operations management. She specializes in crafting effective communication to help salespeople connect with their clients and influence purchasing decisions.
Patrick Jones - Course author
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