VIRTUAL SALES ACADEMY

On-Demand Core Curriculum
DealerSocket

(Full Access - West)

Sales Producer Certifications

Sales Certification

Kickstart your career by learning and applying the fundamentals of building and maintaining your customer database. Learn how to use sales tools and processes that will assist you throughout the customer lifecycle.





Phone Certification

Proven techniques to transform incoming calls from passive interactions into proactive sales opportunities that demonstrate value and create a compelling reason for the customer to set an appointment





Internet Certification

Managing online leads through your CRM while leveraging AI-assisted follow-up to streamline customer communications and improve response efficiency. This session covers proven techniques for effectively engaging prospects and convert online inquiries into showroom visits.

(Full Access - East)

Sales Producer Certifications

Sales Certification

Kickstart your career by learning and applying the fundamentals of building and maintaining your customer database. Learn how to use sales tools and processes that will assist you throughout the customer lifecycle.







Phone Certification

Proven techniques to transform incoming calls from passive interactions into proactive sales opportunities that demonstrate value and create a compelling reason for the customer to set an appointment







Internet Certification

Managing online leads through your CRM while leveraging AI-assisted follow-up to streamline customer communications and improve response efficiency. This session covers proven techniques for lead handling, personalized messaging, and optimal response timing to effectively engage prospects and convert online inquiries into showroom visits.

Manager Access - West

Sales Manager Certifications

Sales Certification

Kickstart your career by learning and applying the fundamentals of building and maintaining your customer database. Learn how to use sales tools and processes that will assist you throughout the customer lifecycle.








Phone Certification

Proven techniques to transform incoming calls from passive interactions into proactive sales opportunities that demonstrate value and create a compelling reason for the customer to set an appointment








Internet Certification

Managing online leads through your CRM while leveraging AI-assisted follow-up to streamline customer communications and improve response efficiency. This session covers proven techniques for lead handling, personalized messaging, and optimal response timing to effectively engage prospects and convert online inquiries into showroom visits.




Sales Manager Certification

Designed to equip experienced sales professionals and newly appointed sales managers with the strategic process and tech skills needed to effectively lead a sales team and drive revenue growth. 








Manager Access - East

Sales Manager Certifications

Sales Certification

Kickstart your career by learning and applying the fundamentals of building and maintaining your customer database. Learn how to use sales tools and processes that will assist you throughout the customer lifecycle.








Phone Certification

Proven techniques to transform incoming calls from passive interactions into proactive sales opportunities that demonstrate value and create a compelling reason for the customer to set an appointment








Internet Certification

Managing online leads through your CRM while leveraging AI-assisted follow-up to streamline customer communications and improve response efficiency. This session covers proven techniques for lead handling, personalized messaging, and optimal response timing to effectively engage prospects and convert online inquiries into showroom visits.




Sales Manager Certification

Designed to equip experienced sales professionals and newly appointed sales managers with the strategic process and tech skills needed to effectively lead a sales team and drive revenue growth. 








(East and West)

Advanced Courses

VIP
Service-to-Sales

How to leverage your Service Drive and create lifetime customers by identifying and capitalizing on Service-to-Sales opportunities. Learn practical steps and insights for how both the Sales and Service Departments can enhance customer retention and drive repeat business.

Annual Business Certification

This business management program is designed to build essential skills and knowledge to effectively use the CRM. The curriculum covers key management disciplines and best practices to streamline your daily follow-up, provide exceptional customer service, and maximize your results.