VIRTUAL SALES ACADEMY

On-Demand Core Curriculum

(Full Access)

Sales Manager Certifications


     Sales Manager Certification

Designed to equip experienced sales professionals and newly appointed sales managers with the strategic process and tech skills needed to effectively lead a sales team and drive revenue growth. The curriculum’s emphasis is on using the CRM to optimize sales processes, effectively manage the store’s traffic, and enhance the customer experience.

Sales Management: Level 2

Coming Soon: An on-demand version of our
current live session for sales managers.




(Full Access - West)

Sales Producer Certifications

Sales Certification

Kickstart your career by learning and applying the fundamentals of building and maintaining your customer database. Learn how to use sales tools and processes that will assist you throughout the customer lifecycle.

Phone Certification
All New!

Proven techniques to transform incoming calls from passive interactions into proactive sales opportunities that demonstrate value and create a compelling reason for the customer to set an appointment

Internet Certification

Managing online leads through your CRM while leveraging AI-assisted follow-up to streamline customer communications and improve response efficiency. This session covers proven techniques for lead handling, personalized messaging, and optimal response timing to effectively engage prospects and convert online inquiries into showroom visits.

Annual Business Certification

This business management program is designed to build essential skills and knowledge to effectively use the CRM. The curriculum covers key management disciplines and best practices to streamline your daily follow-up, provide exceptional customer service, and maximize your results.

(Full Access - East)

Sales Producer Certifications

Sales Certification

Kickstart your career by learning and applying the fundamentals of building and maintaining your customer database. Learn how to use sales tools and processes that will assist you throughout the customer lifecycle.

Phone Certification
All New!

Proven techniques to transform incoming calls from passive interactions into proactive sales opportunities that demonstrate value and create a compelling reason for the customer to set an appointment

Internet Certification

Managing online leads through your CRM while leveraging AI-assisted follow-up to streamline customer communications and improve response efficiency. This session covers proven techniques for lead handling, personalized messaging, and optimal response timing to effectively engage prospects and convert online inquiries into showroom visits.

Annual Business Certification

This business management program is designed to build essential skills and knowledge to effectively use the CRM. The curriculum covers key management disciplines and best practices to streamline your daily follow-up, provide exceptional customer service, and maximize your results.

(Read-only Access)

Sales Producer Certifications

Sales Certification

Kickstart your career by learning and applying the fundamentals of building and maintaining your customer database. Learn how to use sales tools and processes that will assist you throughout the customer lifecycle.

Phone Certification

Proven techniques to transform incoming calls from passive interactions into proactive sales opportunities that demonstrate value and create a compelling reason for the customer to set an appointment

Internet Certification

Managing online leads through your CRM while leveraging AI-assisted follow-up to streamline customer communications and improve response efficiency. This session covers proven techniques for lead handling, personalized messaging, and optimal response timing to effectively engage prospects and convert online inquiries into showroom visits.

Annual Business Certification

This business management program is designed to build essential skills and knowledge to effectively use the CRM. The curriculum covers key management disciplines and best practices to streamline your daily follow-up, provide exceptional customer service, and maximize your results.

(Read-only Access)

Sales Manager Certifications

Sales Manager Certification

Designed to equip experienced sales professionals and newly appointed sales managers with the strategic process and tech skills needed to effectively lead a sales team and drive revenue growth. The curriculum’s emphasis is on using the CRM to optimize sales processes, effectively manage the store’s traffic, and enhance the customer experience.

Sales Management: Level 2

Coming Soon: An on-demand version of our
current live session for sales managers.

(Full Access)

Advanced Courses

Video 101

Learn essential best practices for creating effective and engaging video communications with customers, including concise talking points, maintaining video quality, and ensuring compliance with brand guidelines.

VIP Service to Sales

Learn the PAG West VIP Express process and explore additional methods for initiating contact with service customers to enhance engagement and drive sales.

Lease Retention

Discover best practices to keep your lease portfolio customers engaged by leveraging their end-of-term options to foster brand loyalty and encourage technology adoption.

(Read-only Access)

Advanced Courses

Video 101

Learn essential best practices for creating effective and engaging video communications with customers, including concise talking points, maintaining video quality, and ensuring compliance with brand guidelines.

VIP Service to Sales

Learn the PAG West VIP Express process and explore additional methods for initiating contact with service customers to enhance engagement and drive sales.

Lease Retention

Discover best practices to keep your lease portfolio customers engaged by leveraging their end-of-term options to foster brand loyalty and encourage technology adoption.

 

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